FAQ
Q: Hey, I’m new to this - can I still join even if I haven’t worked out much before?
Absolutely! We embrace beginners in our classes, regardless of previous workout experience. Join our Aloha Boxing and Counter Punch class to start your journey and learn the basics of boxing while building strength and conditioning.
Q: What do I need to get started?
To get started, you can either enroll through our website or join us on the Fit by Wix app. With the app, you can easily stay up-to-date, make bookings, and pay for services right from your mobile device. To join us on the app, please use the invite code ATBSANMATEO and follow this link: https://apps.wix.com/place-invites/invite-lp/523b9cc3-9791-47ed-a72e-48c3526fdc5b?ref=
For your first class, don’t forget to bring a signed waiver form. We can’t wait to see you in class!
Q: Do I need to register for my first class?
Yes, it is highly recommended to register for your first class online, as space is limited and booking classes is required. This will enable you to reserve a spot in the class so that you can participate. Please check with the studio about their registration policies and requirements.
Q: Can I invite someone to join me for a private training session?
Absolutely! However, please note that there will be a charge of $45 for any additional person joining in the private training session.
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Q: How can I cancel my class bookings?
If you want to easily manage your class schedule, we recommend using the Fit By Wix app. With this app, you can quickly reserve classes and cancel bookings with ease. Just remember that you must cancel all bookings at least 12 hours prior to class to avoid any charges.
Q: Can I receive a refund if I cancel my plan or do not use all purchased sessions?
No, we do not offer refunds for canceled plans or unused sessions. Please make sure to review our policies before making a purchase, and only buy a plan if you are truly committed to it. Please note that purchased plans are non-refundable and non-transferable.
Q: What happens if I need to cancel my membership plan?
If you need to cancel, please make sure to provide written notice at least 30 days in advance to avoid being charged a termination fee of $250.
Effective August 24, 2023, a one-time activation fee of $99 will be charged for all monthly membership plans. No 30-day cancellation notice will be required to terminate the membership to all members who provided a one-time activation fee.
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Q: Do I need to bring gloves and hand wraps to participate in your services?
Yes, it’s important to bring your own gloves and hand wraps weighing between 12oz-16oz if you plan to participate in our services. However, if you don’t have them yet, no worries! We offer gloves rental (per session) for $10 and a hand wrap purchase option for $15.
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Q: Can anyone join the Aloha Boxing Camp?
Of course! The Camp welcomes individuals of all skill levels, from beginners to intermediate boxers.
If you have additional questions or concerns, please feel free to email us at info@alohatimeboxing.com or reach out to us through our website.
We're always happy to help in any way we can!